ClusterTruck - Broad Ripple

So fresh, fast and fantastic! 👍 The quesadilla is really good. The salad is a meal. And I'm positive I am going to crave these chips and queso all the time. Let me not forget the cheesecake brownies. Very impressed! 🌟🌟🌟🌟🌟 The delivery driver, Jeffrey, was polite and 😃 smiled, which is not the norm these days. Will recommend to everyone. Thank you!

We have been ClusterTruck loyalists for years. We've been ordering consistently since they opened in Broad Ripple. Most weeks used to order multiple times per week. But the last few months have turned us off in a big way. First, let me say that their delivery experience is and has always been great. The time from order to delivery is always in line with expectations they provide in their app. Their customer service is generally responsive as well when there is a problem with a delivery. Now, for the problems. It is SOOOOOO obvious that they are cutting corners for profitability. They have jacked up prices considerably. They short-fill their soups, their salad dressings, quesos and their sauces. Anything that comes in a cup or tub is getting the half-fill treatment. The salads have less and less too. The quality the last few times has gone way down. The ranch dressing has arrived tasting like a big dollop of sour cream. I LOVE their ranch. It's my favorite ranch and I know when it's not right. Their white bean chili arrived runny, not tasting good and half full. My husband loves the chicken fingers (buffalo specifically). The price has gone up to $15.99 which is STEEP for an order of chicken fingers and no 'real' sides. They started offering a 2lb portion ($25.99) but - you can't order two of the same sauce in your 6 sauce options. The sauce selections all have to be different in oder to get the benefit of the 6 total sauces. For example, if you want 3 blue cheese, a bbq and 2 ranch...no go. Can't do it. You can get one of each type of sauce. We gave feedback early on when they introduced that menu item and shared that the user experience doesn't really let you select and maximize the 6 sauces but they didn't change anything about it. We probably would have ordered it much more often if they has solved that. Given the fact that they charge $1.49 for each sauce, this is a really important part of the value that makes $25.99 relevant or viable. Finally, the new pizza is TERRIBLE and so yucky. We are not fans at all and we miss the old pizza. It was Donotos-esque and thin crust. I used to actually crave it occasionally. The new pizza is not our jam. Save your money and go somewhere that specializes in pizza if that is what you are craving. I can't say we will never go again but we have cut our ordering here by a factor of 10-20X. The only reason we would consider it again would be for speed of delivery.

Clustertruck is a lifesaver when we are hungry and short on time and supplies. The food is always hot, fresh, delicious, and delivered lickety-split. The menu is so broad it is easy to find something good on any given day, and you really can’t go wrong. Try something new or pick a reliable fave like chicken strips, fries, taco salad, pad thai, tomato bisque and grilled cheese … it’s all filling and flavorful. Great food, sharp business model. I’m a fan.

Have never had a bad experience with these guys and the food is consistently delicious. You can tell they use good quality ingredients too. It’s common to see the large, brown ClusterTruck delivery bags being carried through my work by a co-worker every week; I usually order from them once or twice a week too. Highly recommend!!!!